Patients’ Rights Charter

Your right to dignity Every patient has a right to:

• Healthy and safe environment
• Participation in decision-making
• Access to health care
• Knowledge of one’s health
• Insurance/medical aid scheme
• Choice of health services
• Treated by a named health care provider
• Confidentiality and privacy
• Informed consent
• Refusal of treatment
• A second opinion
• Continuity of care
• Complaints about health services