Patients’ Rights Charter

Your right to dignity Every patient has a right to:

  • Healthy and safe environment
  • Participation in decision-making
  • Access to health care
  • Knowledge of one’s health
  • Insurance/medical aid scheme
  • Choice of health services
  • Treated by a named health care provider
  • Confidentiality and privacy
  • Informed consent
  • Refusal of treatment
  • A second opinion
  • Continuity of care
  • Complaints about health services